A: In certain circumstances we are able to accommodate an earlier check in for a fee starting at $50. This is not a guarantee. If you need a later check out, then please contact us to request that at least 48 hours before your departure. Late check out without prior approval will be charged to the guests security deposit.
A: No, sheets are provided, bath towels are provided for use in the home or by the pool, if you plan a trip to the beach please bring you own towels.
A: Paper products, we provide the first roll of toilet tissue in each bathroom, trash cans with bags in the house, dishwasher soap pouch, hand soap in the bathrooms, laundry detergent pouch after that it is the guest’s responsibility. All of our homes come with a washer and a dryer.
A: Contact our office at 407-932-4079, we are open from Mondays thru Fridays from 9am to 5pm. Please leave a detailed message if we are unable to answer the phone. We check our Voice Mail regularly. You can also email us at firstname.lastname@example.org. In case of Emergency, leave a Voice Mail at the office number and then call the Emergency Number – 407-929-6847.
A: No, community restrictions prohibit parking of RV’s and trailers in the driveway or on the street. We recommend parking your RV / Trailer at a local storage facility or RV resort: Sherwood Forest RV Resort 407 396 7431, Kissimmee Airport Storage 407-933-0000 or Orange Grove RV Park 407 396 6655.
A: Yes, our homes all have either 1 or 2 car garage and driveway available for guests use. Parking on grass, in the street or on / over sidewalk is prohibited. Vehicles will be towed away at owner’s expense.
A: The pool heating will run from 10am – 6pm and heat the pool to between 82 and 86 degrees. It is turned on the day of your arrival and off after the last day. Sometimes in the winter it takes a day or two for the pool to reach the temperature due to the outside temperature and the starting temperature of the pool water. Pool heat can be purchased for a minimum of 5 days and must run until the end of your stay. It can be added on arrival or during your stay. Please give at least 24 hours notice. Pool heating is available from October to April.
A: Yes, each home has a full size washer and dryer Iron and ironing board. Only the first laundry detergent pouch is provided. For your grocery needs there are Wal-Marts on Hwy 192. There is one next to Indian Wells if you are staying in that community and another on next to Medieval Times if you are staying in The Hamlets. A Publix grocery store is close to Solana Resort if you are staying there on US Hwy 27. Indian Creek is conveniently located close to shopping and dining as well as it is close to the Formosa strip mall.
A: Kitchen is well equipped, with toaster / blender / coffee maker / kettle / dishwasher / microwave / fridge / stove / pots and pans / dishes / silverware / cups / glasses / utensils / dish washer powder and dish detergent.
A: 2 bedroom homes have a king in the master and two twins in the second bedroom, 3 bedroom homes have a king in the master, queen or full size in the second bedroom and two twins in the third bedroom. Almost all homes have a queen size sleeper sofa in the living room. You can call and ask.
A: Yes, lawn care and pool care are scheduled weekly. Pool care is normally on Wednesday’s, lawn care is not on a set day of the week. They do not access the inside of the home, however please leave the screen enclosure unlocked and do not block the gate into the back yard. Pest control may also stop by, they also just service the outside of the home.
A: Yes, we do offer a limited selection of Pet Friendly Homes.
A: We strongly advise getting a Travel Insurance especially for those with 21 or more nights stay and those who booked way in advance. Please check out our home page and click on the Travel Safe Vacation Insurance on the left corner.